Return Policy

Return & Cancellation Policy

You have the right to cancel your order within 14 days of receiving it, without providing any reason.
After canceling, you have an additional 14 days to return the product to us.
Once the returned item has been received in good condition, you will receive a full refund, including the original shipping costs.

Please note that the cost of returning the product from your home to our warehouse is your responsibility. For exact rates, please refer to your chosen carrier’s website.

If you choose to exercise your right of withdrawal, the product must be returned with all accessories included and — if reasonably possible — in its original condition and packaging.

To use this right, please contact us at info@louisharper.com.
We will refund the full order amount within 14 days after your return request has been registered, provided that the returned product has been received in good condition.